Help Center
-
Home
-
Help Center
How can we help you?
Find solutions, explore guides, or contact our technical support team.
Support Categories
Choose a category to explore articles and troubleshooting guides.
Network Solutions
VLAN, Switching, Routing, Wi‑Fi
Cybersecurity
Firewall, Policies, Threat Protection
CCTV & Surveillance
Cameras, Monitoring, Recording
Access Control
Doors, Controllers, User Management
Cloud & IT Services
Email, Servers, Backup
Technical Support
Tickets, Remote Assistance
Manage your support requests
Our support team is available 24/7 to assist you.Customer Support Portal
Submit a new technical request.
Check your ticket status.
Access your dashboard.
Frequently Asked Questions
Quick answers to common questions.
On‑premises systems run locally in your facility, while cloud infrastructure is hosted remotely. Cloud offers scalability and reduced maintenance, while on‑premises provides full control.
Depending on system size, migrations can take from a few days to several weeks. PathTECH performs assessments to define accurate timelines.
Yes, we design and implement hybrid models combining on‑premises and cloud for maximum flexibility.
VMware, Hyper‑V, Proxmox, and cloud‑native virtualization.
- We use encrypted transfers, staged migration, and validation testing.
Yes, we provide full performance, capacity, and security assessments.
Yes, we upgrade hardware, OS, virtualization layers, and storage systems.
Absolutely — including replication, backup, and failover systems.
Government, education, healthcare, enterprise, and SMB.
Yes, we ensure seamless integration with minimal downtime.